On the Path of Winners
By Bayo Ogunmupe
How to persuade other people
THE
ability to persuade is the key to power. We often condemn persuaders, yet we
all win through life by persuasion. A winner increases his power by getting
people to do what he wants. And the most effective tools to accomplish your
desires are flattery, rewards, guilt and fear. Everyone reacts favourably
towards flattery.
There is a basic insecurity that prevents
people from feeling pleased with themselves and their successes. The key to
successful flattery is to zero in on those areas of his concern – his new car,
his promotion, his daughter’s history prize.
Besides, second hand flattery can be greatly
effective. Things like, Gregory told me that everyone at your office is excited
about your new campaign jingle. You must be a genius to craft such a
magnificent product. Congratulations. This bolsters the ego, lets him know you
think he is a great guy – and that his coworkers do too. It makes you feel good
to know that people are talking about you in favourable terms.
Flattery isn’t confined to compliments. Using
someone’s name several times in a conversation is flattering to that person –
if you are his superior. Many executives take a few minutes everyday to write
stroking letters to friends and acquaintances who have received promotions or
awards or delivered a speech or gotten married. The recipient’s opinion of you
rises because he feels that you have a high regard for him. Write your stroking
letters by hand to deepen your intimacy. Henry Kissinger, Nobel Laureate and
former U.S. Secretary of State was a skilled practitioner of flattery in his
diplomacy. “You must be subtle,” he explains in his memoirs. “Most leaders are
extremely shrewd. They have great resistance to being manipulated, because they
manipulate others.” Flattery enhances a man’s confidence, making him believe he
can solve his own problems.
Listening, not imitation may be the sincerest
form of flattery. Most people don’t listen. They simply wait out another
person’s comment, planning just what they are going to say when he stops
talking. The result is a series of monologues instead of an exchange of views.
If you want to influence a person, don’t just sit alert at his presence, listen
to what he is saying. Don’t look for the flaws in his speech ask him to clarify
points. Then tell him what it is that you want and point out to him areas where
you agree with him. He will be flattered that you have listened intently to
him, and that you take him seriously.
This sensitive listening technique is a very
good way to make friends. Listening involves more than your ears. Just letting
a man talk while you listen is enough to bring him around to your way of
thinking. The only way to handle people who jump to conclusions, who are
opinionated or suspicious, is to let them argue themselves around to doing what
you want.
There are three steps to this listening
technique, one, state what you want very clearly. Two, listen to your
interlocutor’s arguments. Do not interrupt him. Let him talk himself out. If he
should pause for seconds, you can ask him to amplify a certain statement, but
also do not try to argue with him.
Three, when he has finally finished talking,
then react by saying, “yes, I think I understand your point, but I want you to
know exactly how I feel about this.” When you finish your brief statement, let
him talk more. By the time he finishes, he would have talked himself out of his
original position and adopted yours. If he is still adamant, forget it. You
can’t win them all.
Also, you may flatter someone by letting him
know how seriously you are listening to him, and by using body language. Do
this by sitting up in a relaxed but alert way. Keep your hands still and watch
the other person’s face. You are telling him more clearly than if you used
words that you are listening carefully to what he has to say.
The world’s most successful men have always
used flattery to help achieve their purposes. “There is nothing that so kills
the ambitions of a man as criticism from his superiors,” said the 19th
century American multimillionaire Charles Schwab. “I never criticize anyone. I
am anxious to praise but loath to find fault.” If you like something, you
should be hearty in your approbation and lavish in your praise. That means
criticism will get you no where in your ambition for greatness.
Helping your opponent save face is the key
element in any successful negotiation, be it a contract, lease or getting a
bill through parliament. However, rewards are the pleasantest of tools, but you
should use it sparingly. For the moment it is taken for granted, it loses its
power to enchant.
Our champion for today is Horst Stormer, the
German American physicist who with Daniel Tsui and Robert Laughlin won the 1998
Nobel Prize for physics – for the discovery of the fractional quantum Hall
effect.
After earning a PhD. In Physics form the
University of Stuttgart in 1977, Stormer moved to the United States. In 1978,
he joined the research staff of Bell Laboratories in New Jersey working with
Tsui. Stormer was head of Bell Labs from 1992 to 1998 when he became a professor at Columbia University.
The research of Stormer and Tsui was based on
the Bell effect which denotes the voltage that develops between the edges of a
then current-carrying ribbon placed flat between the poles for a strong magnet.
In 1980 Klaus Von Klitzing discovered that at extremely low temperatures with
the Hall resistance occurring in discrete jumps thereby inhibiting quantum
properties. Stormer and Tsui extended Klitzing work, observing the Hall effect
in temperatures close to zero. In 1982 they saw that under these conditions the
Hall effect varies not only stepwise but in fractional increments, implying
that the charge carriers carry exact fractions of an electron’s charge. In 1983
Laughlin explained this phenomenon, proposing that the electrons form a quantum
fluid made up of quasi-particles that have fractional electric charges. Daniel
Tsui is a Chinese American physicist who discovered the Hall effect with Stormer.
After his PhD from the University of Chicago in 1967, he joined Stormer at Bell
Labs. He became professor of physics at Princeton University in 1982. For
Robert Laughlin, the last of the trio who won the 1998 Nobel Prize for physics,
he explained the Hall effect, which Stormer and Tsui discovered. Laughlin was
born in California USA in November 1950. After gaining his PhD from the
Massachusetts Institute of Technology in 1979, he conducted research at
Livermore Labs at California. Laughlin joined the faculty of Stanford
University in 1985 becoming a professor there later. He received his share of
the Nobel Prize for explaining the puzzling experiments of Hall effects which
he explained in 1982.
However, it was not until 1983 that Laughlin
could provide the theoretical explanation for the experiments, positing that
the electrons condense into quantum fluid which was why they behave as
fractionally charged quasi particles.
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